Looking after your jewellery

17-March-2015 13:36
in Bespoke Jewellery
by John Titcombe

Cleaning: We gladly offer to clean any jewellery that has been purchased from us as we like it to look sparkly and at its best.

Checking: We always like to see jewellery we have sold. Think of it as a little MOT where we can check over settings and the stones.

Valuations: We offer an Insurance Valuation with your engagement ring purchase.

Get in touch

If you have any questions regarding anything on our website, or need further information, please call or email John Titcombe Fine Jewellery and we will be happy to help.

  • Your jewellery item will carry large emotional and sentimental significance to you, never-the-less; it is made up of small pieces of metal and small stone in comparison to all the other things it will come into contact with in this world.
  • Gemstones are "Precious". They should be looked after and handled with care.
  • Remember! Your rings are not indestructible! Be sensible: watch out for metal door handles, keys, pots and pans etc.
  • Never wear your rings when playing sport, gardening, doing rough work or when using harsh materials…think! If you wouldn’t wear your Sunday best to do it in don’t wear your ring!
  • Cleaning your Diamond, Ruby, Sapphire & Tourmaline rings at home is simple: all you need is hot water, a mild detergent and a soft toothbrush to gently clean the settings… little and often does the trick!
  • We do NOT recommend cleaning at home gemstones such as Emerald, Opal, Tanzanite & Pearls always bring these in for a Professional clean. If in doubt regarding other gemstone please call & ask us for advice.
  • Periodically drop your rings into us for a free professional ultra-sonic clean where we will check over the stone and its setting. One Hour is usually adequate- you’ll be amazed how twinkly the stones will look afterwards!
  • We will polish all platinum and yellow gold rings purchased from us for free for the life of your ring. We will also polish white gold rings for free however a rhodium plating fee will apply.
  • Your pearl Jewellery will stay cleaner if you put them on after you've applied your makeup and perfume.
  • Wipe your pearls with a soft, lint-free cloth as soon as you take them off. The cloth can be dampened with water or it can be dry.
  • Don't store pearls with your other jewellery because they can be easily scratched when metal or gemstones rub against them.
  • For silver Jewellery minimize tarnish as well as scratches by storing your jewellery in individual small plastic bags, as well as separate compartments in your jewellery box.
  • One of the best ways to clean your silver jewellery is with a professional jewellery polishing cloth. The cloth is treated with cleaning chemicals and not only will the cloth last a long time; it will give you an amazing shine each and every time.
  • You should never wear any jewellery in chlorinated water as this will destroy the metal.
  • Insure your items- your receipt should be sufficient for your insurance company or we can recommend the services of a specialist insurance company.
  • Keep your receipt and any certificates in a safe place.

Most of all enjoy wearing it!

If you would like further information, you can call us in Cirencester on 01285 655 754 or Bristol 0117 973 3178, alternatively visit us at our jewellery stores in Clifton, Bristol or Cirencester.

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Get in touch

If you have any questions regarding anything on our website, or need further information, please call or email John Titcombe Fine Jewellery and we will be happy to help.

  • Cirencester: 01285 655754
  • Bristol: 0117 9733178

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© 2015 John Titcombe Bespoke Jewellery
39 Market Place, Cirencester, Glos. GL7 2NX Tel: 01285 655 754
2-4 The Mall, Clifton, Bristol BS8 4DP Tel: 0117 973 4961
WhatsApp 07375 733178
Please read these important documents: Terms & ConditionsEngagement Rings Returns Policy